Terms of payment
Pay only in 30 days! All accounts open upon payment of first order. Fast and easy! Receive credit application by fax. Credit approval within 48 hours upon return of your application.
Toll Free Fax: 1 800 565-6124
(This service only applies to companies)
Credit Card accepted
The minimum order amount is 50$ before taxes.
Prices are in Canadian Dollars and may be modified without notice. Applicable taxes are not included.
Next day delivery all over Canada in most of the regions for in-stock items. Delay may vary in certain regions. Inquire with our Customer Service Experts.
We also offer special deliveries (same day, Saturday, 9:30 am, 10:30 am) for a minimal charge.
Free next day delivery in most areas (in-stock items) for orders over 100$ (before taxes). 10$ delivery fee for order under 100$ (before taxes).
Some fees may apply for the delivery of certain printer and / or oversize products.
Return / warranty policies
A return authorization number must be obtained BEFORE returning goods.
The following merchandise may be returned for credit to your account according to our company's policies and instructions (only after an authorization number has been obtained).
Defective products (30 days from purchase date: OEM* products and 60 days from purchase date: Compatible products) returned in its original packaging with a print sample and/or letter describing the defect).
*Return policies of certain OEM Manufacturers are prior to our policies.
Returns due to customer error, within 7 days from date of purchase (in its original packaging and in a resellable condition.
Printway's shipping errors, this type of error must be reported within 3 working days following date of purchase.
For additional information on our policies or warranties, please contact our Customer Service Department.
Yearly low prices guarantee
Be sure of our commitment to maintain our prices low all year long. If you find a lower advertised price on an in-stock, new identical product (same brand and model #) from an Authorized Canadian Dealer (not in promotion, special or liquidation, available for a limited time only or be a limited time offer) clearly delivered in the same delay and conditions, show us the advertising* and to thank you for helping us to maintain our prices low, we will give you a rebate coupon of 10$ applicable to your next order of 200$ and more (before taxes)
*An advertising is defined as a copy of a current Canadian dated advertising, original receipt/invoice or Web page.
Although great care is taken in the production of Printway Imaging Supplies/Fortin Fournitures d’Impression’s catalogue and website, typographical, illustrative or pricing errors may occur. We reserve the right to correct errors at any time.
Total satisfaction guarantee
Total satisfaction is our #1 priority. If the item ordered does not completely meet the manufacturers specifications, we will replace it the next day, at no additional cost! No forms to complete, no freight charges, no call to place for a courier. We will email you a prepaid shipping label for the return and place the call with the courier. It is as simple as that!
Use of the site
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In its sole discretion, in addition to any other rights or remedies available to Fortin Fournitures d’Impression /Printway Imaging Supplies and without any liability whatsoever, Fortin Fournitures d’Impression / Printway Imaging Supplies at any time and without notice may terminate or restrict your access to any component of fortinfournitures.ca / printway.ca